LBS WEBSITE AND LBS EVENT

These terms and conditions (“LBS Terms”) govern: (1) learnbuildingscience.com (“LBS”), its subdomains, or any other app, web page, or web service provided under learnbuildingscience.com (each an “LBS Website”) and owned by RDH Building Science Inc. (“RDH”), including the content, materials, products, and information that may be viewed or accessed by use of the LBS Websites (collectively “LBS Website Content”); and (2) participation in any LBS operated or sponsored in-person or virtual event, seminar, webinar, meeting, show, or conference (“LBS Event”). By accessing or using LBS Websites, or by registering for an LBS Event, you agree to these LBS Terms, which form a binding legal contract between you and RDH. These LBS Terms may be revised and updated from time to time at our sole discretion. All changes are effective immediately when posted. Your continued use of any LBS Website or registration for an LBS Event means that you accept and agree to all posted changes to these LBS Terms. You are expected to check this page each time you access an LBS Website so you are aware of any changes, as they are binding on you.

LBS WEBSITES

License. Subject to the LBS Terms, RDH grants you a limited license to access and make personal use of LBS Websites and LBS Website Content. You may not, without RDH’s express written consent:

  • Copy, download, sell, visit, reproduce, or use any LBS Website, LBS Website Content, or portion thereof, for any commercial purpose.
  • Manipulate or alter in any way images or LBS Website Content on an LBS Website.
  • Embed, mirror, frame, or utilize framing techniques to enclose, depict, link, or otherwise present or depict any LBS Website or LBS Website Content, or any portion thereof, or trademark, logo, or proprietary information of RDH or any licensor of LBS Website Content, or portion thereof.
  • Link websites or web pages to LBS Websites or LBS Website Content.

LBS Website User Conduct. By using an LBS Website, you agree that you will:

  • Use the LBS Website and any LBS Website Content solely for lawful purposes, and not in any way that violates any applicable federal, state, local, or international law or regulation, including any laws regarding export controls, such as sanctions maintained by the United States Treasury Department’s Office of Foreign Assets Control (OFAC) or the United States Department of Commerce’s Export Administration Regulations (EAR).
  • Not use the LBS Website or LBS Website Content in a manner that interferes with the rights of third parties, including licensors of LBS Website Content.
  • Not take any action that compromises the security of the LBS Website, renders the LBS Website inaccessible to others, or otherwise causes damage to the LBS Website or to the LBS Website Content.
  • Not add to, subtract from, or otherwise modify LBS Website Content of any LBS Website.
  • Not attempt to access LBS Website Content that you have not purchased or to which you have not otherwise been given authorized access.

Any unauthorized use of an LBS Website, or unauthorized conduct, terminates the license granted by RDH.

Links from LBS Websites. If an LBS Website contains links to other sites and resources provided by third parties, these links are provided for your convenience only. RDH has no control over the contents of those sites or resources and accepts no responsibility for them or for any loss or damage that may arise from your use of them. If you decide to access any of the third-party websites linked to an LBS Website, you do so entirely at your own risk and subject to the terms and conditions of use for such websites.

RDH LBS EVENT PARTICIPANT REQUIREMENTS

Access. Registration to attend LBS Events entitles you to access the LBS Event for which you have registered. All other costs of attendance shall be borne by you. You may not sell, transfer, or share your access code or link to a virtual event, or record, livestream, videotape, share, distribute, or republish LBS Events or materials provided at LBS Events.

No Recording. Attendees may not use any type of recording device to capture the information provided at an LBS Event.

Use of Likeness. By participating in an LBS Event, you grant to RDH the right to record, film, livestream, photograph, or otherwise capture your likeness, voice, or written comments in any media now available or hereafter developed; and to distribute, broadcast, use, or otherwise disseminate, in perpetuity, such media with your likeness, voice, or written comments, without further approval from you or any payment given to you. This grant to RDH includes, but is not limited to, the right to edit such media, the right to use such media alone or with other information, and the right to allow others to use or disseminate the media.

Prohibited Conduct. All attendees of LBS Events are required to be respectful and professional to LBS staff, location hosts, speakers, and other attendees and their guests or families throughout the event, including during unscheduled downtime and breaks. Accordingly, by registering for an LBS Event, you agree that you will:

  • Not engage in conduct or behavior that disrupts or hinders an LBS Event, or that disrupts or hinders the participation and enjoyment of other LBS Event attendees, including by being rude, uncooperative, intoxicated, or in possession of alcohol (that is not distributed as part of the LBS Event) or any illegal substance.
  • Not engage in, or be reputed to engage in, unethical, unprofessional, or unlawful activities.
  • Not engage in any unlawful conduct, including conduct that violates any applicable federal, state, local, or international law or regulation, including any laws regarding export controls, such as sanctions maintained by the United States Treasury Department’s Office of Foreign Assets Control (OFAC) or the United States Depart of Commerce Export Administration Regulations (EAR).

RDH may deny anyone access to, or participation in, LBS Events, who, in RDH’s sole and absolute discretion, engages in prohibited behavior. RDH may remove from LBS Events anyone who engages in such behavior. RDH may also exclude any prospective participant from registering for, or participating in, any LBS Event in RDH’s sole discretion. You waive any claim for damages resulting from RDH’s exercise of RDH’s rights hereunder.

LBS Event Content. LBS will make every effort to adhere to published LBS Event programs. However, you acknowledge that RDH has the right, at its sole discretion, to change any and all aspects of the LBS Event, including but not limited to the content, program, speakers, venue, and time. Neither RDH nor LBS and their event affiliates are responsible for any damages, loss, or costs incurred by the event participant as a result of event changes.

Virtual/Online LBS Event. LBS utilizes third-party service and online platform providers to present virtual and online LBS Events, specifically, services/platforms provided by Hopin Ltd. and its affiliates, and by Zoom Video Communications, Inc. By registering for a virtual/online LBS Event, you agree to comply with and to be bound by the Hopin Terms of Service (review here) and the Zoom Terms of Service (review here) to the extent applicable to you as an attendee of the virtual/online LBS Event.

PRIVACY

All information RDH collects on any LBS Website is subject to RDH’s Privacy Policy (review here). By using an LBS Website, you consent to all actions taken by RDH with respect to your information in compliance with the Privacy Policy.

DISCLAIMER; LIMITATIONS; LIABILITY; INDEMNITY

NO WARRANTY. RDH MAKES NO REPRESENTATION OR WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION, QUALITY, ACCURACY, SUITABILITY, OR COMPLETENESS OF LBS WEBSITES OR LBS EVENTS, OR THE CONTENT OR MATERIALS PROVIDED. RDH DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING BUT NOT LIMITED TO WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, TIMELINESS, AND MERCHANTABILITY. CONTENT AND MATERIALS ARE PROVIDED BY RDH ON AN “AS-IS” AND “AS AVAILABLE” BASIS.

NO PROFESSIONAL OR TECHNICAL ADVICE. THE INFORMATION AND MATERIAL PROVIDED THROUGH LBS WEBSITES AND LBS EVENTS IS IN THE NATURE OF GENERAL COMMENT ONLY AND IS PROVIDED SOLELY FOR EDUCATIONAL AND INFORMATIONAL PURPOSES. LBS WEBSITES AND LBS EVENTS DO NOT OFFER TECHNICAL, LEGAL, SCIENTIFIC, BUSINESS, OR ANY OTHER PROFESSIONAL ADVICE ON ANY PARTICULAR TOPIC OR CIRCUMSTANCE.

PERSONAL HEALTH AND SAFETY. RDH TAKES REASONABLE MEASURES TO ENSURE THE SAFETY OF PARTICIPANTS AT LBS EVENTS. NEVERTHELESS, YOU ACKNOWLEDGE THAT YOU ALONE ARE RESPONSIBLE FOR YOUR OWN WELL- BEING AND SAFETY AT AN LBS EVENT. ON BEHALF OF YOURSELF, YOUR REPRESENTATIVES, AND HEIRS, YOU WAIVE AND RELEASE ALL CLAIMS AGAINST RDH, ANY EVENT SPEAKERS, SPONSORS, OR VENDORS (INCLUDING FACILITIES/VENUE PROVIDERS), AND ALL OF THEIR RESPECTIVE AGENTS, REPRESENTATIVES, AND EMPLOYEES THAT ARISE FROM YOUR BODILY INJURY, INCLUDING SICKNESS OR DEATH, OR DAMAGE TO YOUR PROPERTY, THAT OCCURS OR RESULTS FROM YOUR ATTENDANCE AT AN LBS EVENT.

LIMITATION OF LIABILITY. YOU EXPRESSLY AGREE THAT YOUR USE OF THE LBS WEBSITES AND LBS WEBSITE CONTENT, OR YOUR PARTICIPATION IN LBS EVENTS, OR YOUR USE OF CONTENT OR MATERIALS OBTAINED FROM LBS EVENTS, IS AT YOUR SOLE RISK. TO THE FULLEST EXTENT ALLOWED BY LAW, THE MAXIMUM AGGREGATE LIABILITY OF RDH, ITS AFFILIATES, LICENSORS, AND SERVICE PROVIDERS, INCLUDING WITHOUT LIMITATION, ANY EVENT SPEAKERS, SPONSORS, VENDORS, FACILITIES/VENUE PROVIDERS, WEBINAR AND TELECONFERENCING PROVIDERS, AND ALL OF THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, REPRESENTATIVES, CONTRACTORS, SUPPLIERS, SUCCESSORS, AND ASSIGNS, FOR ANY CLAIM IN ANY WAY CONNECTED WITH OR ARISING FROM YOUR ACCESS OR USE OF AN LBS WEBSITE OR YOUR ATTENDANCE AT AN LBS EVENT, WHETHER ARISING IN CONTRACT, TORT, OR OTHERWISE, SHALL BE LIMITED TO THE AMOUNT PAID BY YOU TO RDH IN THE TRANSACTION (WEBSITE ACCESS OR PURCHASE, OR EVENT REGISTRATION) THAT GAVE RISE TO THE CLAIM.

INDEMNIFICATION. TO THE FULLEST EXTENT PERMITTED BY LAW, YOU AGREE TO INDEMNIFY, PROTECT, DEFEND, AND HOLD HARMLESS RDH AND LBS, THEIR AFFILIATES, LICENSORS, AND SERVICE PROVIDERS, INCLUDING WITHOUT LIMITATION ANY EVENT SPEAKERS, SPONSORS, VENDORS, FACILITIES/VENUE PROVIDERS, WEBINAR AND TELECONFERENCING PROVIDERS, AND ALL OF THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, REPRESENTATIVES, CONTRACTORS, SUPPLIERS, SUCCESSORS, AND ASSIGNS, FROM AND AGAINST ANY AND ALL CLAIMS, DAMAGES, LOSSES, OR EXPENSES (INCLUDING ATTORNEYS’ FEES, EXPERT FEES, AND COSTS OF DEFENSE) ARISING FROM OR RELATED TO: 1) YOUR PARTICIPATION, ACTIONS, OR CONDUCT AT AN LBS EVENT, OR 2) YOUR VIOLATION OF THESE LBS TERMS, OR YOUR USE OF AN LBS WEBSITE, OTHER THAN AS EXPRESSLY AUTHORIZED IN THESE LBS TERMS.

COPYRIGHT, TRADEMARK, AND USE OF INTELLECTUAL PROPERTY

Copyright. All LBS Website Content and LBS Event content and materials (“Event Content”) is owned by or licensed to RDH and is protected by Canadian, United States, and International copyright laws, unless otherwise noted. RDH and its licensors retain all proprietary rights to the LBS Website Content and Event Content. You are permitted to use LBS Websites and LBS Event Content for your personal, non-commercial use. Accordingly, you must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the LBS Website or LBS Event Content, except for your personal, non-commercial use.

If you wish to make any use of LBS Website Content or LBS Event Material other than that set out in this section, please contact RDH as provided below.

If you believe that your work has been copied or made available on an LBS Website or in an LBS Event in a way that infringes on a copyright or other intellectual property right, please notify RDH by contacting us as provided below.

Trademark. All brand names and product names used on the LBS Websites and LBS Events are trademarks or trade names of their respective holders. You are prohibited from using any of the marks or logos appearing throughout the LBS Website, LBS Website Content, or LBS Event Content without permission from the trademark owner, except as permitted by applicable law.

PURCHASES, REFUNDS, AND EXCHANGES

Purchases of LBS Website Content and LBS Events. You are responsible for all acquisitions or purchases made by you or on your account at an LBS Website, and for all registrations for LBS Events. All purchases you make at an LBS Website are for your own personal use unless otherwise expressly provided in the materials you purchased. You may make purchases or register on behalf of another person if you endure that the person on whose behalf you act is aware of these LBS Terms and accepts them. By completing any transaction or registration on behalf of another person, you warrant that you have made the other person aware of these LBS Terms and that the other person has accepted these LBS Terms. LBS Website Content or LBS Event Content may not be distributed to others unless otherwise expressly indicated in the applicable product description or materials. The purchase of any LBS Website Content or LBS Event Content is also subject to the terms and conditions or other information regarding the specific LBS Website Content posted on the LBS Website, including any specified time restriction on use or viewing of the LBS Website Content, or by any other information provided in registration materials for LBS Events. By purchasing LBS Website Content, or by registering for an LBS Event, you confirm that you have reviewed all information regarding the LBS Website Content or LBS Event Content posted on the LBS Website and in LBS Event materials, and you agree that your purchase of the LBS Website Content or registration for an LBS Event is subject to that published information, and to the LBS Terms.

Shopify. Transactions made through LBS Websites are conducted utilizing Shopify, a third-party service provider. By utilizing Shopify’s services to make a purchase or other transaction on an LBS Website, you agree to be bound by Shopify’s Terms of Use (review here).

Corrections of Errors. RDH does its best to provide you with the most up-to-date and accurate information about pricing, discounts, and product availability. If an error does occur, we reserve the right to correct or cancel an order at any time, and/or edit an order to reflect the correction, and/or correct the error on the LBS Website or in LBS Event registration materials.

Refunds and Exchanges: On-Demand Courses. Purchases of online on-demand courses are non-refundable. If you are dissatisfied with the course content or quality, contact RDH as provided below so that we can try to address your concern.

Refunds and Exchanges: Digital or Physical Guides and Resources. Purchases of digital guides and resources are non-refundable. A physical guide or resource may be exchanged if the product is damaged or not in working order upon delivery. To exchange a damaged product, contact RDH as provided below with your request. Include photographic evidence of the damage to the product and retain the damaged item as we may require you return it to us at our expense. RDH will review requests and notify you regarding next steps via email or phone. If we approve your request, we will send you a new copy of the product; if we are unable to replace the product, we will refund your purchase amount to your original form of payment.

Refunds and Exchanges: LBS Events. Purchases of live virtual and in-person events are non-refundable. If you cannot attend the live virtual event that you have purchased access to, you will be provided with access to the post-event on-demand materials released by LBS if such content is made available. Post-event materials will be determined at the discretion of LBS and will not be a duplicate of the event contents in whole. If you cannot attend the live in-person event that you have purchased access to, we will review the circumstances and may provide you with access to the on-demand recording, access to a later session, or refund your purchase amount to your original form of payment at our sole discretion.

LBS may deviate from its published policy on refunds and exchanges at its sole and absolute discretion.

ACCOUNT TERMINATION

RDH reserves the right to terminate any or all accounts you establish with us, or services we provide to you, at any time. We will make reasonable attempts to notify you of the reasons and timing for the termination, but your consent is not required. Upon termination, RDH shall delete all data, files, or other information that is stored in your account to the extent required by applicable law.

GOVERNING LAW, JURISDICTION, DISPUTE RESOLUTION.

All matters relating to your access or use of an LBS Website, attendance at an LBS Event, these LBS Terms, and any dispute or claim arising therefrom or related thereto (in each case, including non-contractual disputes or claims), shall be governed by and construed in accordance with the internal laws of the State of Washington without giving effect to any choice or conflict of law provision or rule (whether of the State of Washington or any other jurisdiction).

Any legal suit, action, or proceeding arising out of, or related to your access or use of the LBS Website, attendance at an LBS Event, or these LBS Terms shall be instituted exclusively in the federal courts of the United States or the courts of the State of Washington, in each case located in the City of Seattle and County of King. You waive any and all objections to the exercise of jurisdiction over you by such courts and to the venue in such courts.

RDH, at its sole discretion, may require you to submit any disputes arising from your access or use of an LBS Website, attendance at an LBS Event, or these LBS Terms, including without limitation disputes arising from or concerning the interpretation, violation, invalidity, non-performance, or termination of the LBS Terms, to final and binding arbitration under the Rules of Arbitration of the American Arbitration Association applying the law of the State of Washington.

ANY CAUSE OF ACTION OR CLAIM YOU MAY HAVE ARISING OUT OF OR RELATING TO YOUR ACCESS OR USE OF AN LBS WEBSITE, ATTENDANCE AT AN LBS EVENT, OR THESE TERMS MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES; OTHERWISE, SUCH CAUSE OF ACTION OR CLAIM IS PERMANENTLY BARRED.

HOW TO CONTACT US

If you have any questions, comments, complaints, requests, or concerns regarding the LBS Terms, orders, purchases, exchanges, refunds, or copyright concerns, please contact:

By email: events@learnbuildingscience.com

Or by mail: RDH Learn Building Science

                   c/o RDH Building Science, Inc.

                   2101 N 34th St. #150

                   Seattle, WA 98103