RDH BUILDING SCIENCE - TERMS OF USE

All use of RDH Building Science (“RDH”) websites, including without limitation RDH.com, learnbuildingscience.com, their subdomains, or any other app, web page or web service provided by RDH Building Science (each an “RDH Website”) that refers to or links to this Terms of Use is subject to the terms and conditions set forth below (“Terms”). Any access or use of an RDH Website constitutes the user’s agreement to the Terms.  The Terms may be amended from time to time by posting the amended Terms on this site.

LICENSE AND SITE ACCESS

Subject to the Terms, RDH grants you a limited license to access and make personal use of RDH Websites, including the content, materials, products, and information that may viewed or accessed by use of the RDH Websites (collectively “Website Content”). You may not, without RDH’s express written consent:

  • Copy, download, sell, visit, reproduce, or use any RDH Website, Website Content, or portion thereof, for any commercial purpose.
  • Manipulate or alter in any way images or Website Content on an RDH website.
  • Embed, mirror, frame, or utilize framing techniques, to enclose, depict, link or otherwise present or depict, any RDH Website or Website Content, or any portion thereof, or trademark, logo, or proprietary information of RDH or any licensor of Website Content, or portion thereof.
  • Link websites or web pages to RDH Websites or Website Content.

Any unauthorized use terminates the license granted by RDH.

USER CONDUCT

By using an RDH Website, you agree to the following:

  • You will use the RDH Website and any Website Content solely for lawful purposes.
  • You will not use the RDH Website or Website Content in a manner that interferes with the rights of third parties, including licensors of Website Content.
  • You will not take any action that compromises the security of the RDH Website, renders the RDH Website inaccessible to others or otherwise causes damage to the RDH Website or to the Website Content.
  • You will not add to, subtract from, or otherwise modify Website Content in the RDH Website.
  • You will not attempt to access Website Content that you have not purchased or to which you have not otherwise been given authorized access.

 PRIVACY

Please review our Privacy Statement, which also governs your visit to the RDH Websites to understand our practices.

DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

THE RDH WEBSITES AND WEBSITE CONTENT ARE PROVIDED BY RDH ON AN “AS-IS” AND “AS AVAILABLE” BASIS. RDH MAKES NO REPRENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE RDH WEBSITES, OR THE WEBSITE CONTENT. YOU EXPRESSLY AGREE THAT YOUR USE OF THE RDH WEBSITES AND YOUR USE OF ANY WEBSITE CONTENT PURCHASED FROM, ACCESSED, VIEWED, OR DOWNLOADED FROM THE RDH WEBSITES IS AT YOUR SOLE RISK. YOU AGREE TO DEFEND, INDEMNIFY AND HOLD HARMLESS RDH BUILDING SCIENCE INC., ITS AFFILIATED ENTITIES, BUSINESS PARTNERS, LICENSORS, AGENTS, REPRESENTATIVES, AS WELL AS THE EMPLOYEES OF EACH OF THEM, FOR, FROM AND AGAINST ALL LOSSES, DAMAGES, CLAIMS AND EXPENSES OF ANY KIND ARISING OR RESULTING FROM YOUR USE, MISUSE, OR INABILITY TO USE ANY RDH WEBSITE OR WEBSITE CONTENT.

DISCLAIMER – GENERAL INFORMATION ONLY

THE WEBSITE CONTENT PROVIDED ON AND ACCESSED THROUGH THE RDH WEBSITES IS IN THE NATURE OF GENERAL COMMENT ONLY. IT IS NOT OFFERED AS ADVICE ON ANY PARTICULAR CIRCUMSTANCE AND SHOULD NOT BE TAKEN AS SUCH. RDH AND THE AUTHORS OR CONTRIBUTORS OF ANY WEBSITE CONTENT DISCLAIM ALL LIABILITY TO ANY PERSON WITH REGARD TO ANYTHING DONE OR OMITTED TO BE DONE, AND WITH RESPECT TO THE CONSEQUENCES OF ANYTHING DONE OR OMITTED TO BE DONE, WHOLLY OR PARTLY IN RELIANCE UPON THE WHOLE OR ANY PART OF THE RDH WEBSITE OR WEBSITE CONTENT. YOU SHOULD NOT ACT OR REFRAIN FROM ACTING ON THE BASIS OF WEBSITE CONTENT WITHOUT FIRST OBTAINING PROFESSIONAL ADVICE REGARDING THE PARTICULAR FACTS OR CIRCUMSTANCES OF YOUR ISSUE OR CONCERN.

COPYRIGHT, TRADEMARK, AND USE OF INTELLECTUAL PROPERTY

Copyright. All Website Content is owned by or licensed to RDH and is protected by Canadian, United States and international copyright laws.  RDH and its licensors retain all proprietary rights to the Website Content. If you believe that your work has been copied or made available on an RDH Website in a way that infringes on a copyright, you many notify us by contacting us as provided below.

Trademark. All brand names and product names used on the RDH Websites are trademarks or trade names of their respective holders. You are prohibited from using any of the marks or logos appearing throughout the RDH Website or Website Content without permission from the trademark owner, except as permitted by applicable law.

PURCHASES, REFUNDS, AND EXCHANGES

Purchases of Website Content. You are responsible for all purchases made by you or on your account at an RDH Website. All purchases made at an RDH Website are for your own personal use.  Website Content purchased may not be distributed to others unless otherwise expressly indicated in the applicable product description or materials. The purchase of any Website Content is subject to the terms and conditions or other information regarding the specific Website Content posted on the RDH Website, including any specified time restriction on use or viewing of the Website Content. By purchasing Website Content, you confirm that you have reviewed all information regarding the Website Content that posted on the RDH Website, and you agree that your purchase of the Website Content is subject to that published information, and to the Terms.

Corrections of Errors.  We do our best to provide you with the most up-to-date and accurate information about pricing, discounts, and product availability. If an error does occur, we reserve the right to correct or cancel an order at any time, and/or edit an order to reflect the correction, and/or correct the error on the RDH Website.

Refunds and Exchanges: On-Demand Courses. Purchases of online on-demand courses are non-refundable. If you are dissatisfied with the course content or quality, contact us as provided below so that we can try to address your concern.

Refunds and Exchanges: Digital or Physical Guides and Resources. Purchases of digital guides and resources are non-refundable. A physical guide or resource may be exchanged if the product is damaged or not in working order upon delivery. To exchange a damaged product, contact us as provided below with your request. Include photographic evidence of the damage to the product and retain the damaged item as we may require you return it to us at our expense. RDH will review requests and notify you regarding next steps via email or phone. Approved requests will receive a new copy of the product; if we are unable to replace the product, we will refund you to your original form of payment.

Refunds and Exchanges: Live Webinars and In-Person Events. Purchases of live webinars and in-person events are non-refundable post-event or post-webinar. If you cannot attend the live webinar or in-person event that you have purchased access to, we will review the circumstances and may provide you with access to the on-demand recording, access to a later session, or refund to your original form of payment depending on the circumstances and at our sole discretion.

Refunds and Exchanges. RDH may deviate from its published policy on refunds and exchanges at its sole and absolute discretion.

ACCOUNT TERMINATION

RDH reserve the right to terminate any or all accounts you establish with us, or services we provide to you, at any time. We will make reasonable attempts to notify you of the reasons and timing for the termination, but your consent is not required. Upon termination, RDH shall delete all data, files, or other information that is stored in your account to the extent required by applicable law.

HOW TO CONTACT US

If you have any questions, comments, complaints, requests or concerns regarding the Terms, orders, purchases, exchanges, refunds, copyright concerns, or any requests regarding this privacy statement or your personal information, please contact:

By Email: onlinelearning@rdh.com

Or my mail:

Online Learning

RDH Building Science, Inc.

4333 Still Creek Dr., #400,

Burnaby, BC V5C 6S6